reviews
frequently asked Questions
Yes! Lules Piek jewelry is nickel-safe, lead-safe and cadmium-free and your skin will thank you!
I make all my jewelry with earrings and ear hooks made of real silver, goldfill, or anti-allergic stainless steel.
In addition, Lules Piek jewelry meets the strict requirements of the EU's REACH chemicals regulation.
Translated into “prescription German for humans”, this means particularly good tolerability, even for most allergy sufferers.
If, contrary to expectations, you are not happy with something, you can of course return your piece of jewelry for a full refund. Just send me an email and I'll take care of it!
I can understand only too well that you would like to take your new piece of jewelry with you everywhere, show it off and never take it off again!
BUT: Believe me, your jewelry will thank you if you give it some space while you go swimming, put on your favorite perfume or moisturize your velvety skin.
Even though my jewelry is generally splash-proof or waterproof, it is better to take it off if it comes into excessive contact with water, sweat or chemicals. (Bonus: Then you also have to clean it less!)
You want more information? Uhh, inquisitive, I like you!
Then you will like my care instructions for precious metal jewelry!
Good question! Your piece of jewelry will probably look a little different. The reason for this is that hand-forged and hand-crafted jewelry can have small variations in texture and shape.
Jewelry with gemstones is also unique due to the uniqueness of the natural stones and can never be completely reproduced.
Good news: Shipping is free for orders over 59€!
Shipping within Germany costs only 3.95 euros.
• Shipping within Germany up to 58.99€ order value = 3.95€
• Shipping within Germany from 59€ order value = 0.00€
Shipping is via Deutsche Post/DHL.
Shipping abroad:
You can find out more about shipping here.
Shipping costs are always calculated at checkout.
Please remember that import duties may apply to international orders.
Lules Piek also ships to DHL Packstations.
In stock: If a piece of jewelry is in stock and can be shipped immediately, I will ship your order within 1-3 days. You can then expect delivery within 3 - 5 days of ordering.
Made to order: For pieces of jewelry that I make especially for you, the production time will be shown on the respective product page above the “Add to cart” button.
As soon as your new piece of jewelry is ready, you will receive a shipping confirmation. From then on, it will only be 1-3 days until the long-awaited package arrives!
No deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, delivery will be determined by the ordered item with the longest delivery time, unless we have agreed otherwise.
Hey hey, don't be so pessimistic! My ultimate goal is for you to be happy with your order, love your jewelry and feel unbeatable in it - so I won't let you down under any circumstances!
I'm also a problem solver - just write to me at hello@lulespiek.de and I'll take care of it.
PS: So far, there have only been praises about my service, so you have nothing to lose!
I always package my jewelry like a loving gift to you - a terracotta-colored jewelry box embedded in wine-red tissue paper, complete with a mysterious envelope!
You can leave me a gift message in the message field in your shopping cart. I will write it in my most beautiful handwriting and include it with your order.
You can tie a bow directly around the shipping box and you're basically ready to go.
Ready to give away or keep for yourself - I won't tell anyone!
PS: Excellent choice to give Lules Piek jewelry as a gift - you have taste!
PPS: Maybe you could add a little note saying that it is a gift message, otherwise I think the love letter is for me 😉
Yes, of course, no problem!
If you would like an extra ring bead, just write to me when the time comes!
For the name necklaces with ring beads and the wrap bracelets with engraving/embossing, you can easily string the bead yourself. For the thick name bracelets, I will make you a clip bead that you can attach yourself by pressing it on.
That can happen, but it's no big deal because you get the first adjustment for free!
You only pay for shipping to me. Shortening, extending and returning the item will cost you nothing!
If in doubt, choose a slightly larger circumference for your bracelet, as it is easier to shorten than lengthen it!
Fun fact: Did you know that the average wrist circumference for men is 18cm and for women it is 16cm? Maybe this will help you estimate.
Just measure as well as you can - here I have written down some secret agent methods that might help .
To give as a gift or to keep for yourself.
• I package all pieces of jewelry as if they were a gift to you - as environmentally friendly as I can.
• For jewelry made of silver, goldfill, brass, bronze or copper, I will give you a polishing cloth that will regularly give your pieces a glow-up.
• So that you can send Lules Piek jewelry directly to your best friend and she has an Insta-worthy unboxing experience, I will not include an invoice with your order. However, you can receive one from me by email at any time.
